TERMS & CONDITIONS

test

Terms and Conditions Globestar

Terms & Conditions – Globestar

It is important for us to deliver a high quality service with the aim for the campervan to be spotlessly clean, ready and fully equipped for your collection. Reading, understanding and applying these TERMS AND CONDITIONS, will minimise any unforeseen incidents and upset for the next hirer.

Driver

All drivers must be between the ages of 25 and 75. They must have held a Full UK driving license for a minimum of 2 years.
Drivers license must be free of endorsements except minor speeding or parking offenses.
Drivers who passed their test after 1996 may be restricted on the weight of motorhome they are permitted to drive, please telephone to check.
Licenses must be produced at the time of vehicle collection.
Visitors from abroad must produce a valid unendorsed domestic driving license or international driving permit.

The price covers one named driver; additional drivers may be added at an additional charge of £10.00 per driver per day (subject to any endorsements)

Insurance

Comprehensive insurance is provided for one driver as part of the hire agreement & whilst travelling within the UK.
There is a £1000 excess which must be paid by the hirer following any incident where an insurance claim is made, this is in addition to the security deposit.
Should you wish to travel outside of the UK (Northern Ireland, Channel Islands & Isle of Man are classed as UK travel) there is an additional charge of £15 per night with a minimum hire duration of 7 nights.
This insurance cover does not include cover for personal belongings. We recommend arranging separate travel, holiday and personal belongings cover for the duration of your holiday.

Documents Required

On arrival at Hackness Garage for collection of the campervan, you will be asked to show your booking form and driver licenses of any party who will be driving plus two proofs of address i.e. utility bill, no more than 90 days old is acceptable. A bank statement is also acceptable.
Unfortunately, a mobile phone or water bill is not an acceptable proof of address.

Booking Procedure & Payment

An initial deposit of £250 is required which is non-refundable and must be paid at the time of booking.
The balance of your hire money is due for payment 10 weeks prior to the start date of your hire, or at the time of booking if you book less than 10 weeks from the start date of your hire which, will be confirmed by email.
The security deposit of £1000 is payable on collection of the campervan.
These terms and conditions (including the cancellation policy) become binding at the time of booking.
Provided that these terms and conditions have been provided to you they are binding on you whether or not they have been signed by you.
Hackness Garage will not hire any motorhome on any other terms and conditions. Payment is by Debit Cards, Bank Transfers or Credit Cards or via PayPal through our website.

Security/Damage Deposit

A security deposit of £1000 is payable when you collect the motorhome & is taken to cover any damage to the motorhome or damage/breakages of the equipment.
When the Motorhome is returned it will be checked over and once deemed to be in a satisfactory condition as agreed, in the same condition it was let out, with the toilet and waste water tank empty and cleaned inside and out, interior clean including all cooking appliances and the fuel tank replenished, this deposit is refunded within 5 working days.
Hackness Garage reserve the right to increase the security deposit for specific events. We reserve the right to deduct any amount which we determine to be due to us from the security deposit and our opinion as to what is due is binding except in the case of manifest error.
Please note that this security deposit is NOT a holding deposit and must be cleared funds before the hirer can take delivery (this is an insurance company requirement). This deposit can be paid by credit card or debit card on the collection day.
REFUNDS will be processed in the same manner, provided that the vehicle is returned complete and undamaged, clean and tidy on the inside with an empty and clean toilet cassette, waste water tank and a full tank of diesel.
On return, the vehicle will be briefly inspected and a full inspection carried out within 48 hours and, if applicable, damage charges will be deducted from your Damage/Security Deposit.

Damage & Cleanliness

Campervan parts are not immediately available ‘off the shelf’. It would therefore be appreciated, if DAMAGE is sustained, that you inform us immediately to enable us to take action prior to your return.
Whilst we make no charge for occasional small items broken, please inform us to enable a replacement for the next hirer.
For the avoidance of doubt, the vehicle needs to be returned in a clean and undamaged condition with an empty toilet cassette and waste water tank.
The toilet should be clean and empty with the motorhome filled with diesel. Exterior waxing is not necessary.
A charge of £50 will be imposed for a dirty or unemptied toilet. Equally, assessment will be made re stained carpets or upholstery.

Motorhome Hire Cancellation Charges

More than 10 weeks before: Only booking deposit will be lost.
10 Weeks- 2 Weeks: 50% of total hire charges will be lost.
2 weeks – No Show: 100% of total hire charges will be lost

Hackness Garage cannot postpone or transfer money from one motorhome hire to another.

Hackness Garage reserves the right to amend our cancellation policy for certain events.

Vehicle Collection

Vehicles are available for collection from Hackness Garage, Scarborough usually between 3:00pm – 4:30pm on the first day of your rental period but will be confirmed by email with your booking form.
Please allow at least 1 hour for the handover of the vehicle. We want you to enjoy your holiday to the full – time spent in familiarising yourselves with your new “home” will help to ensure that you get the maximum benefit from your hire you are advised to check the vehicle thoroughly before leaving our premises.
With prior arrangement, one customer vehicle can be left at our premises off street although Hackness Garage accepts no responsibility for any damage that might occur.

Vehicle Returns

Late returns can have a significant impact on the next hire. All vehicles must be returned to Hackness Garage by 10.30am on the final day of your motorhome hire period (unless otherwise agreed by Hackness Garage).
If you fail to meet the return time you will be liable to an extra charge of £50 per hour.
Upon return we will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover and any damage to which is the hirer’s responsibility.
There are no refunds for the early return of the vehicle.
The insurance provided is only valid for the period of hire thus any late returns would automatically constitute a traffic offence under the RTA – invalid insurance means the main hirer & any subsequent drivers become personally liable for any accident or damage to the motorhome or 3rd party or 3rd party personal injuries.

Breakdown

Our vehicle is maintained in accordance with the manufacturer’s instructions.
Full roadside assistance is provided (RAC) and will be explained at handover and is included in your information pack.
If repairs are required to the vehicle please contact Hackness Garage on 01723 882366 for assistance.
Our liabilities and responsibilities are limited in the event of a vehicle breakdown whilst on hire.

Smoking

Smoking inside the vehicle (in both the cab area and/or living area) is strictly prohibited at any time.
Failure to comply with this will result in the forfeit of the security deposit.

Pets

Our Motorhome is dog Friendly (max 1) and at prior agreement with us.
Any damage incurred by this agreement will be charged to the hirer in full.
Failure to comply with this will result in the forfeit of the security deposit.

Seatbelts

The campervan is a 2/3 berth and fitted with 4 seatbelts (2x cab seatbelts and 2 passenger seatbelts.
These are to be worn at all times when the vehicle is in motion.
Appropriate car seats must be used for children in accordance with the law.
It is the responsibility of the hirer to fit any child seats themselves.
Hackness Garage take no responsibility for any ill fitted child restraints or seatbelts not being worn.

Campsite Bookings

It is the responsibility of the hirer to prebook and confirm all caravan and camp sites they intend to stay at during the holiday.
Hackness Garage takes no responsibility for any bookings or cancellations at caravan or camp sites.
Hackness Garage will not accept any claims or requests for any loss of bookings due to events beyond our control, or as a result of hire cancellation.

Fuel, Oil, Gas and other consumables

The vehicle is supplied with a full tank of fuel and should be returned in the same manner.
If the fuel tank is not showing as full then it will be refuelled at the cost of the fuel plus a £50 admin fee will be charged.
The campervan will be supplied with 1x 11kg gas cylinder. If more gas is required, this is the responsibility of the hirer. In any event the cylinder must be returned with the campervan.

Accidents

In the event of an accident the safety of the hirer and their party is paramount. Emergency services should be called first if necessary and the accident dealt with in the necessary manner. Only after everyone involved in the accident is safe should the hirer contact the company if necessary and then try and minimise loss to the company if it is safe to do so. Regardless of how minor the accident may seem, full details of anyone involved need to be noted down in the accident report form which is kept in the vehicle. This is the responsibility of the hirer.
If the accident is of a serious nature, causing any damage to the vehicle, another vehicle or third party, then the company must be informed. You are provided with a first aid kit, fire extinguisher & a fire blanket. Please do inform us of any use of any of these items so that we can replace them. Failure to do so may cause a hazard for future hirers. Once again Hackness Garage request all parties have their own personal travel insurance.

Events beyond our Control

Unfortunately, events beyond our control occasionally affect bookings. When reference is made to such events in these Terms and Conditions of Hire, this means any event(s) or circumstance(s) which we could not, even with all due care, foresee or avoid.
Hackness Garage cannot accept responsibility or pay any compensation, costs or expenses where the performance of your contract with us is prevented of affected or you otherwise suffer any loss or damage as a result of events beyond our control.

Suitable Persons

We have the right to refuse hire to or hand over a vehicle to any person who, in our reasonable opinion, is not suitable to take charge. In such cases, no refund of the hire charge will be made by Hackness Garage who will have no further liability.

Your Responsibilities

You are responsible for the security of the vehicle at all times during the hire period. You must not drive the vehicle ‘Off Road’ other than for reasonable access to a campsite. Should you become stuck at any time while ‘Off Road’ you will be responsible for any recovery costs. The breakdown cover is for roadside assistance only.
You are responsible for all fines and other legal charges, including but not limited to parking fines, toll fees, speeding fines, the full cost of any fees associated with the vehicle being impounded and any on the spot fines. UK speed limits for the vehicle are as follows. Built-up areas: 30mph, single carriageways: 50mph, dual carriageways: 60mph, motorways: 70mph. Speed limits outside of the UK may vary. You should research the speed limits of the country to which you intend to travel if you plan to holiday outside of the UK.
You are responsible for all the keys that belong to the vehicle. Lost keys are expensive and are not included as part of the breakdown service. You will be responsible for the full cost of the replacement keys and replacement locks if required. You will also be liable for the full cost of repairing any damage caused by forced entry of the vehicle.
You must not sell, rent, lend or dispose of the vehicle or any of its parts, you must not give anyone legal rights over the vehicle. The vehicle remains the property of Hackness Garage at all times.
At the time of handover the vehicle will be in a documented roadworthy condition. You must maintain the vehicle in a roadworthy condition at all times. You must report any fault in or on the vehicle as soon as possible to us, allowing us reasonable time to locate parts and make any necessary repairs.
You must make sure that you use the correct fuel. Using the wrong fuel is not covered by the breakdown service and you will be liable for the full cost of any remedial repairs required as a result of using the wrong fuel.
The hirer shall be responsible for all OVERHEAD DAMAGE resulting from any accident – overhead damage is defined from the ground to in excess of 4 metres or 11’3” off the ground. Damage to the WINDSCREEN, TYRES & PUNCTURES are the responsibility of the hirer. You are required to check the condition of the tyres & engine fluid levels on a daily basis whilst you have the motorhome on hire.
Before you vacate the vehicle you must check that you have not left any personal belongings in the vehicle. Hackness Garage is not responsible for any personal belongings left in the vehicle and is hereby authorised to dispose of the same after the end of the hire.

Vehicle Ownership

The vehicle remains the property of Hackness Garage at all times and we may repossess the vehicle at any time without further notice if you are in breach of this agreement

Extra Charges

Toilet cassette not empty £50.
Any cooking appliances or equipment found to be uncleaned £50.
Fuel tanked unfilled – £50 plus costs of fuel.
Valet penalty if returned in unsuitable condition £150.
Speeding: The vehicle is not designed to exceed 70mph for passenger & vehicle safety £150

Mileage

1000 miles per week is included in the rental price
The next 200 miles after this will be charged at an additional 5p per mile
The next 201 to 500 miles will be charged at 12p per mile
This will be deducted from the security deposit at the end of the hire, providing no damage has been done to the vehicle resulting in loss of deposit. If so, the additional mileage cost will be charged to the hirer.

General Data Protection Regulations (GDPR)

The information that you have provided to Hackness Garage will be used to fulfill this contract placed with us.
We will not pass this information onto any other organisation outside this company other than our insurer and our insurance broker.

Governing Law

This agreement is subject to the laws of England and Wales. Any disputes not resolved by mutual agreement may only be settled in the courts of this jurisdiction.

Severance

If any provision or part-provision of this agreement is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this agreement.

Entire Agreement

The parties agree that the agreement constitutes the entire agreement between them, and supersedes all previous drafts, agreements, arrangements and understandings between them, whether oral or written.

Terms and Conditions Rimor

Terms & Conditions – RIMOR Katamarano

It is important for us to deliver a high quality service with the aim for your Motorhome to be spotlessly clean, ready and fully equipped for your collection. Reading, understanding and applying these TERMS AND CONDITIONS, will minimise any unforeseen incidents and upset for the next hirer.

Driver

All drivers must be between the ages of 25 and 75. They must have held a Full UK driving license for a minimum of 2 years.
Drivers license must be free of endorsements except minor speeding or parking offenses.
Drivers who passed their test after 1996 may be restricted on the weight of motorhome they are permitted to drive, please telephone to check.
Licenses must be produced at the time of vehicle collection.
Visitors from abroad must produce a valid unendorsed domestic driving license or international driving permit.

The price covers one named driver; additional drivers may be added at an additional charge of £10.00 per driver per day (subject to any endorsements)

Insurance

Comprehensive insurance is provided for one driver as part of the hire agreement & whilst travelling within the UK.
There is a £1000 excess which must be paid by the hirer following any incident where an insurance claim is made, this is in addition to the security deposit.
Should you wish to travel outside of the UK (Northern Ireland, Channel Islands & Isle of Man are classed as UK travel) there is an additional charge of £15 per night with a minimum hire duration of 7 nights.
This insurance cover does not include cover for personal belongings. We recommend arranging separate travel, holiday and personal belongings cover for the duration of your holiday.

Documents Required

On arrival at Hackness Garage for collection of the MoHo, you will be asked to show your motorhome hire booking form and driver licenses of any party who will be driving plus two proofs of address i.e. utility bill, no more than 90 days old is acceptable. A bank statement is also acceptable.
Unfortunately, a mobile phone or water bill is not an acceptable proof of address.

Booking Procedure & Payment

An initial deposit of £250 is required which is non-refundable and must be paid at the time of booking.
The balance of your hire money is due for payment 10 weeks prior to the start date of your hire, or at the time of booking if you book less than 10 weeks from the start date of your hire which, will be confirmed by email.
The security deposit of £1000 is payable on collection of the motorhome.
These terms and conditions (including the cancellation policy) become binding at the time of booking.
Provided that these terms and conditions have been provided to you they are binding on you whether or not they have been signed by you.
Hackness Garage will not hire any motorhome on any other terms and conditions. Payment is by Debit Cards, Bank Transfers or Credit Cards or via PayPal through our website.

Security/Damage Deposit

A security deposit of £1000 is payable when you collect the motorhome & is taken to cover any damage to the motorhome or damage/breakages of the equipment.
When the Motorhome is returned it will be checked over and once deemed to be in a satisfactory condition as agreed, in the same condition it was let out, with the toilet and waste water tank empty and cleaned inside and out, interior clean including all cooking appliances and the fuel tank replenished, this deposit is refunded within 5 working days.
Hackness Garage reserve the right to increase the security deposit for specific events. We reserve the right to deduct any amount which we determine to be due to us from the security deposit and our opinion as to what is due is binding except in the case of manifest error.
Please note that this security deposit is NOT a holding deposit and must be cleared funds before the hirer can take delivery (this is an insurance company requirement). This deposit can be paid by credit card or debit card on the collection day.
REFUNDS will be processed in the same manner, provided that the vehicle is returned complete and undamaged, clean and tidy on the inside with an empty and clean toilet cassette, waste water tank and a full tank of diesel.
On return, the vehicle will be briefly inspected and a full inspection carried out within 48 hours and, if applicable, damage charges will be deducted from your Damage/Security Deposit.

Damage & Cleanliness

Motorhome parts are not immediately available ‘off the shelf’. It would therefore be appreciated, if DAMAGE is sustained, that you inform us immediately to enable us to take action prior to your return.
Whilst we make no charge for occasional small items broken, please inform us to enable a replacement for the next hirer.
For the avoidance of doubt, the vehicle needs to be returned in a clean and undamaged condition with an empty toilet cassette and waste water tank.
The toilet should be clean and empty with the motorhome filled with diesel. Exterior waxing is not necessary.
A charge of £50 will be imposed for a dirty or unemptied toilet. Equally, assessment will be made re stained carpets or upholstery.

Motorhome Hire Cancellation Charges

More than 10 weeks before: Only booking deposit will be lost.
10 Weeks- 2 Weeks: 50% of total hire charges will be lost.
2 weeks – No Show: 100% of total hire charges will be lost

Hackness Garage cannot postpone or transfer money from one motorhome hire to another.

Hackness Garage reserves the right to amend our cancellation policy for certain events.

Vehicle Collection

Vehicles are available for collection from Hackness Garage, Scarborough usually between 3:00pm – 4:30pm on the first day of your rental period but will be confirmed by email with your booking form.
Please allow at least 1 hour for the handover of the vehicle. We want you to enjoy your holiday to the full – time spent in familiarising yourselves with your new “home” will help to ensure that you get the maximum benefit from your hire you are advised to check the vehicle thoroughly before leaving our premises.
With prior arrangement, one customer vehicle can be left at our premises off street although Hackness Garage accepts no responsibility for any damage that might occur.

Vehicle Returns

Late returns can have a significant impact on the next hire. All vehicles must be returned to Hackness Garage by 10.30am on the final day of your motorhome hire period (unless otherwise agreed by Hackness Garage).
If you fail to meet the return time you will be liable to an extra charge of £50 per hour.
Upon return we will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover and any damage to which is the hirer’s responsibility.
There are no refunds for the early return of the vehicle.
The insurance provided is only valid for the period of hire thus any late returns would automatically constitute a traffic offence under the RTA – invalid insurance means the main hirer & any subsequent drivers become personally liable for any accident or damage to the motorhome or 3rd party or 3rd party personal injuries.

Breakdown

Our vehicle is maintained in accordance with the manufacturer’s instructions.
Full roadside assistance is provided (RAC) and will be explained at handover and is included in your information pack.
If repairs are required to the vehicle please contact Hackness Garage on 01723 882366 for assistance.
Our liabilities and responsibilities are limited in the event of a vehicle breakdown whilst on hire.

Smoking

Smoking inside the vehicle (in both the cab area and/or living area) is strictly prohibited at any time.
Failure to comply with this will result in the forfeit of the security deposit.

Pets

Our Motorhome is dog Friendly (max 2) and at prior agreement with us.
Any damage incurred by this agreement will be charged to the hirer in full.
Failure to comply with this will result in the forfeit of the security deposit.

Seatbelts

The motorhome is fitted with 6 seatbelts (2x cab seatbelts and 4 passenger seatbelts – 2 forward facing three point seatbelts and 2 lap rear facing).
These are to be worn at all times when the vehicle is in motion.
Appropriate car seats must be used for children in accordance with the law.
It is the responsibility of the hirer to fit any child seats themselves.
Hackness Garage take no responsibility for any ill fitted child restraints or seatbelts not being worn.

Campsite Bookings

It is the responsibility of the hirer to prebook and confirm all caravan and camp sites they intend to stay at during the holiday.
Hackness Garage takes no responsibility for any bookings or cancellations at caravan or camp sites.
Hackness Garage will not accept any claims or requests for any loss of bookings due to events beyond our control, or as a result of hire cancellation.

Fuel, Oil, Gas and other consumables

The vehicle is supplied with a full tank of fuel and should be returned in the same manner.
If the fuel tank is not showing as full then it will be refuelled and the cost of the fuel plus a £50 admin fee will be charged.
The motorhome will be supplied with 2x 6kg gas cylinders. If more gas is required, this is the responsibility of the hirer. In any event both cylinders must be returned with the motorhome.

Accidents

In the event of an accident the safety of the hirer and their party is paramount. Emergency services should be called first if necessary and the accident dealt with in the necessary manner. Only after everyone involved in the accident is safe should the hirer contact the company if necessary and then try and minimise loss to the company if it is safe to do so. Regardless of how minor the accident may seem, full details of anyone involved need to be noted down in the accident report form which is kept in the vehicle. This is the responsibility of the hirer.
If the accident is of a serious nature, causing any damage to the vehicle, another vehicle or third party, then the company must be informed. You are provided with a first aid kit, fire extinguisher & a fire blanket. Please do inform us of any use of any of these items so that we can replace them. Failure to do so may cause a hazard for future hirers. Once again Hackness Garage request all parties have their own personal travel insurance.

Events beyond our Control

Unfortunately, events beyond our control occasionally affect bookings. When reference is made to such events in these Terms and Conditions of Hire, this means any event(s) or circumstance(s) which we could not, even with all due care, foresee or avoid.
Hackness Garage cannot accept responsibility or pay any compensation, costs or expenses where the performance of your contract with us is prevented of affected or you otherwise suffer any loss or damage as a result of events beyond our control.

Suitable Persons

We have the right to refuse hire to or hand over a vehicle to any person who, in our reasonable opinion, is not suitable to take charge. In such cases, no refund of the hire charge will be made by Hackness Garage who will have no further liability.

Your Responsibilities

You are responsible for the security of the vehicle at all times during the hire period. You must not drive the vehicle ‘Off Road’ other than for reasonable access to a campsite. Should you become stuck at any time while ‘Off Road’ you will be responsible for any recovery costs. The breakdown cover is for roadside assistance only.
You are responsible for all fines and other legal charges, including but not limited to parking fines, toll fees, speeding fines, the full cost of any fees associated with the vehicle being impounded and any on the spot fines. UK speed limits for the vehicle are as follows. Built-up areas: 30mph, single carriageways: 50mph, dual carriageways: 60mph, motorways: 70mph. Speed limits outside of the UK may vary. You should research the speed limits of the country to which you intend to travel if you plan to holiday outside of the UK.
You are responsible for all the keys that belong to the vehicle. Lost keys are expensive and are not included as part of the breakdown service. You will be responsible for the full cost of the replacement keys and replacement locks if required. You will also be liable for the full cost of repairing any damage caused by forced entry of the vehicle.
You must not sell, rent, lend or dispose of the vehicle or any of its parts, you must not give anyone legal rights over the vehicle. The vehicle remains the property of Hackness Garage at all times.
At the time of handover the vehicle will be in a documented roadworthy condition. You must maintain the vehicle in a roadworthy condition at all times. You must report any fault in or on the vehicle as soon as possible to us, allowing us reasonable time to locate parts and make any necessary repairs.
You must make sure that you use the correct fuel. Using the wrong fuel is not covered by the breakdown service and you will be liable for the full cost of any remedial repairs required as a result of using the wrong fuel.
The hirer shall be responsible for all OVERHEAD DAMAGE resulting from any accident – overhead damage is defined from the ground to in excess of 4 metres or 11’3” off the ground. Damage to the WINDSCREEN, TYRES & PUNCTURES are the responsibility of the hirer. You are required to check the condition of the tyres & engine fluid levels on a daily basis whilst you have the motorhome on hire.
Before you vacate the vehicle you must check that you have not left any personal belongings in the vehicle. Hackness Garage is not responsible for any personal belongings left in the vehicle and is hereby authorised to dispose of the same after the end of the hire.

Vehicle Ownership

The vehicle remains the property of Hackness Garage at all times and we may repossess the vehicle at any time without further notice if you are in breach of this agreement

Extra Charges

Toilet cassette not empty £50.
Any cooking appliances or equipment found to be uncleaned £50.
Fuel tanked unfilled – £50 plus costs of fuel.
Valet penalty if returned in unsuitable condition £150.
Speeding: The vehicle is not designed to exceed 70mph for passenger & vehicle safety £150

Mileage

1000 miles per week is included in the rental price
The next 200 miles after this will be charged at an additional 5p per mile
The next 201 to 500 miles will be charged at 12p per mile
This will be deducted from the security deposit at the end of the hire, providing no damage has been done to the vehicle resulting in loss of deposit. If so, the additional mileage cost will be charged to the hirer.

General Data Protection Regulations (GDPR)

The information that you have provided to Hackness Garage will be used to fulfill this contract placed with us.
We will not pass this information onto any other organisation outside this company other than our insurer and our insurance broker.

Governing Law

This agreement is subject to the laws of England and Wales. Any disputes not resolved by mutual agreement may only be settled in the courts of this jurisdiction.

Severance

If any provision or part-provision of this agreement is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this agreement.

Entire Agreement

The parties agree that the agreement constitutes the entire agreement between them, and supersedes all previous drafts, agreements, arrangements and understandings between them, whether oral or written.

Terms and Conditions Chasson 711

Terms & Conditions – Chasson 711

Driver

All drivers must be between the ages of 25 and 75. They must have held a Full UK driving license for a minimum of 2 years.
Drivers license must be free of endorsements except minor speeding or parking offenses.
Drivers who passed their test after 1996 may be restricted on the weight of motorhome they are permitted to drive, please telephone to check.
Licenses must be produced at the time of vehicle collection.
Visitors from abroad must produce a valid unendorsed domestic driving license or international driving permit.

The price covers one named driver; additional drivers may be added at an additional charge of £10.00 per driver per day (subject to any endorsements)

Insurance

Comprehensive insurance is provided for one driver as part of the hire agreement & whilst travelling within the UK.
There is a £1000 excess which must be paid by the hirer following any incident where an insurance claim is made, this is in addition to the security deposit.
Should you wish to travel outside of the UK (Northern Ireland, Channel Islands & Isle of Man are classed as UK travel) there is an additional charge of £15 per night with a minimum hire duration of 7 nights.
This insurance cover does not include cover for personal belongings. We recommend arranging separate travel, holiday and personal belongings cover for the duration of your holiday.

Documents Required

On arrival at Hackness Garage for collection of the MoHo, you will be asked to show your motorhome hire booking form and driver licenses of any party who will be driving plus two proofs of address i.e. utility bill, no more than 90 days old is acceptable. A bank statement is also acceptable.
Unfortunately, a mobile phone or water bill is not an acceptable proof of address.

Booking Procedure & Payment

An initial deposit of £250 is required which is non-refundable and must be paid at the time of booking.
The balance of your hire money is due for payment 10 weeks prior to the start date of your hire, or at the time of booking if you book less than 10 weeks from the start date of your hire which, will be confirmed by email.
The security deposit of £1000 is payable on collection of the motorhome.
These terms and conditions (including the cancellation policy) become binding at the time of booking.
Provided that these terms and conditions have been provided to you they are binding on you whether or not they have been signed by you.
Hackness Garage will not hire any motorhome on any other terms and conditions. Payment is by Debit Cards, Bank Transfers or Credit Cards or via PayPal through our website.

Security/Damage Deposit

A security deposit of £1000 is payable when you collect the motorhome & is taken to cover any damage to the motorhome or damage/breakages of the equipment.
When the Motorhome is returned it will be checked over and once deemed to be in a satisfactory condition as agreed, in the same condition it was let out, with the toilet and waste water tank empty and cleaned inside and out, interior clean including all cooking appliances and the fuel tank replenished, this deposit is refunded within 5 working days.
Hackness Garage reserve the right to increase the security deposit for specific events. We reserve the right to deduct any amount which we determine to be due to us from the security deposit and our opinion as to what is due is binding except in the case of manifest error.
Please note that this security deposit is NOT a holding deposit and must be cleared funds before the hirer can take delivery (this is an insurance company requirement). This deposit can be paid by credit card or debit card on the collection day.
REFUNDS will be processed in the same manner, provided that the vehicle is returned complete and undamaged, clean and tidy on the inside with an empty and clean toilet cassette, waste water tank and a full tank of diesel.
On return, the vehicle will be briefly inspected and a full inspection carried out within 48 hours and, if applicable, damage charges will be deducted from your Damage/Security Deposit.

Damage & Cleanliness

Motorhome parts are not immediately available ‘off the shelf’. It would therefore be appreciated, if DAMAGE is sustained, that you inform us immediately to enable us to take action prior to your return.
Whilst we make no charge for occasional small items broken, please inform us to enable a replacement for the next hirer.
For the avoidance of doubt, the vehicle needs to be returned in a clean and undamaged condition with an empty toilet cassette and waste water tank.
The toilet should be clean and empty with the motorhome filled with diesel. Exterior waxing is not necessary.
A charge of £50 will be imposed for a dirty or unemptied toilet. Equally, assessment will be made re stained carpets or upholstery.

Motorhome Hire Cancellation Charges

More than 10 weeks before: Only booking deposit will be lost.
10 Weeks- 2 Weeks: 50% of total hire charges will be lost.
2 weeks – No Show: 100% of total hire charges will be lost

Hackness Garage cannot postpone or transfer money from one motorhome hire to another.

Hackness Garage reserves the right to amend our cancellation policy for certain events.

Vehicle Collection

Vehicles are available for collection from Hackness Garage, Scarborough usually between 3:00pm – 4:30pm on the first day of your rental period but will be confirmed by email with your booking form.
Please allow at least 1 hour for the handover of the vehicle. We want you to enjoy your holiday to the full – time spent in familiarising yourselves with your new “home” will help to ensure that you get the maximum benefit from your hire you are advised to check the vehicle thoroughly before leaving our premises.
With prior arrangement, one customer vehicle can be left at our premises off street although Hackness Garage accepts no responsibility for any damage that might occur.

Vehicle Returns

Late returns can have a significant impact on the next hire. All vehicles must be returned to Hackness Garage by 10.30am on the final day of your motorhome hire period (unless otherwise agreed by Hackness Garage).
If you fail to meet the return time you will be liable to an extra charge of £50 per hour.
Upon return we will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover and any damage to which is the hirer’s responsibility.
There are no refunds for the early return of the vehicle.
The insurance provided is only valid for the period of hire thus any late returns would automatically constitute a traffic offence under the RTA – invalid insurance means the main hirer & any subsequent drivers become personally liable for any accident or damage to the motorhome or 3rd party or 3rd party personal injuries.

Breakdown

Our vehicle is maintained in accordance with the manufacturer’s instructions.
Full roadside assistance is provided (RAC) and will be explained at handover and is included in your information pack.
If repairs are required to the vehicle please contact Hackness Garage on 01723 882366 for assistance.
Our liabilities and responsibilities are limited in the event of a vehicle breakdown whilst on hire.

Smoking

Smoking inside the vehicle (in both the cab area and/or living area) is strictly prohibited at any time.
Failure to comply with this will result in the forfeit of the security deposit.

Pets

Our Motorhome is dog Friendly (max 2) and at prior agreement with us.
Any damage incurred by this agreement will be charged to the hirer in full.
Failure to comply with this will result in the forfeit of the security deposit.

Seatbelts

The motorhome is fitted with 6 seatbelts (2x cab seatbelts and 4 passenger seatbelts – 2 forward facing three point seatbelts and 2 lap rear facing).
These are to be worn at all times when the vehicle is in motion.
Appropriate car seats must be used for children in accordance with the law.
It is the responsibility of the hirer to fit any child seats themselves.
Hackness Garage take no responsibility for any ill fitted child restraints or seatbelts not being worn.

Campsite Bookings

It is the responsibility of the hirer to prebook and confirm all caravan and camp sites they intend to stay at during the holiday.
Hackness Garage takes no responsibility for any bookings or cancellations at caravan or camp sites.
Hackness Garage will not accept any claims or requests for any loss of bookings due to events beyond our control, or as a result of hire cancellation.

Fuel, Oil, Gas and other consumables

The vehicle is supplied with a full tank of fuel and should be returned in the same manner.
If the fuel tank is not showing as full then it will be refuelled and the cost of the fuel plus a £50 admin fee will be charged.
The motorhome will be supplied with 2x 6kg gas cylinders. If more gas is required, this is the responsibility of the hirer. In any event both cylinders must be returned with the motorhome.

Accidents

In the event of an accident the safety of the hirer and their party is paramount. Emergency services should be called first if necessary and the accident dealt with in the necessary manner. Only after everyone involved in the accident is safe should the hirer contact the company if necessary and then try and minimise loss to the company if it is safe to do so. Regardless of how minor the accident may seem, full details of anyone involved need to be noted down in the accident report form which is kept in the vehicle. This is the responsibility of the hirer.
If the accident is of a serious nature, causing any damage to the vehicle, another vehicle or third party, then the company must be informed. You are provided with a first aid kit, fire extinguisher & a fire blanket. Please do inform us of any use of any of these items so that we can replace them. Failure to do so may cause a hazard for future hirers. Once again Hackness Garage request all parties have their own personal travel insurance.

Events beyond our Control

Unfortunately, events beyond our control occasionally affect bookings. When reference is made to such events in these Terms and Conditions of Hire, this means any event(s) or circumstance(s) which we could not, even with all due care, foresee or avoid.
Hackness Garage cannot accept responsibility or pay any compensation, costs or expenses where the performance of your contract with us is prevented of affected or you otherwise suffer any loss or damage as a result of events beyond our control.

Suitable Persons

We have the right to refuse hire to or hand over a vehicle to any person who, in our reasonable opinion, is not suitable to take charge. In such cases, no refund of the hire charge will be made by Hackness Garage who will have no further liability.

Your Responsibilities

You are responsible for the security of the vehicle at all times during the hire period. You must not drive the vehicle ‘Off Road’ other than for reasonable access to a campsite. Should you become stuck at any time while ‘Off Road’ you will be responsible for any recovery costs. The breakdown cover is for roadside assistance only.
You are responsible for all fines and other legal charges, including but not limited to parking fines, toll fees, speeding fines, the full cost of any fees associated with the vehicle being impounded and any on the spot fines. UK speed limits for the vehicle are as follows. Built-up areas: 30mph, single carriageways: 50mph, dual carriageways: 60mph, motorways: 70mph. Speed limits outside of the UK may vary. You should research the speed limits of the country to which you intend to travel if you plan to holiday outside of the UK.
You are responsible for all the keys that belong to the vehicle. Lost keys are expensive and are not included as part of the breakdown service. You will be responsible for the full cost of the replacement keys and replacement locks if required. You will also be liable for the full cost of repairing any damage caused by forced entry of the vehicle.
You must not sell, rent, lend or dispose of the vehicle or any of its parts, you must not give anyone legal rights over the vehicle. The vehicle remains the property of Hackness Garage at all times.
At the time of handover the vehicle will be in a documented roadworthy condition. You must maintain the vehicle in a roadworthy condition at all times. You must report any fault in or on the vehicle as soon as possible to us, allowing us reasonable time to locate parts and make any necessary repairs.
You must make sure that you use the correct fuel. Using the wrong fuel is not covered by the breakdown service and you will be liable for the full cost of any remedial repairs required as a result of using the wrong fuel.
The hirer shall be responsible for all OVERHEAD DAMAGE resulting from any accident – overhead damage is defined from the ground to in excess of 4 metres or 11’3” off the ground. Damage to the WINDSCREEN, TYRES & PUNCTURES are the responsibility of the hirer. You are required to check the condition of the tyres & engine fluid levels on a daily basis whilst you have the motorhome on hire.
Before you vacate the vehicle you must check that you have not left any personal belongings in the vehicle. Hackness Garage is not responsible for any personal belongings left in the vehicle and is hereby authorised to dispose of the same after the end of the hire.

Vehicle Ownership

The vehicle remains the property of Hackness Garage at all times and we may repossess the vehicle at any time without further notice if you are in breach of this agreement

Extra Charges

Toilet cassette not empty £50.
Any cooking appliances or equipment found to be uncleaned £50.
Fuel tanked unfilled – £50 plus costs of fuel.
Valet penalty if returned in unsuitable condition £150.
Speeding: The vehicle is not designed to exceed 70mph for passenger & vehicle safety £150

Mileage

1000 miles per week is included in the rental price
The next 200 miles after this will be charged at an additional 5p per mile
The next 201 to 500 miles will be charged at 12p per mile
This will be deducted from the security deposit at the end of the hire, providing no damage has been done to the vehicle resulting in loss of deposit. If so, the additional mileage cost will be charged to the hirer.

General Data Protection Regulations (GDPR)

The information that you have provided to Hackness Garage will be used to fulfill this contract placed with us.
We will not pass this information onto any other organisation outside this company other than our insurer and our insurance broker.

Governing Law

This agreement is subject to the laws of England and Wales. Any disputes not resolved by mutual agreement may only be settled in the courts of this jurisdiction.

Severance

If any provision or part-provision of this agreement is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this agreement.

Entire Agreement

The parties agree that the agreement constitutes the entire agreement between them, and supersedes all previous drafts, agreements, arrangements and understandings between them, whether oral or written.